Refund Policy
Last updated: January 21, 2026
At OnceOnly, we stand behind our product. If you are not satisfied with the service, we provide a straightforward refund process.
1. 14-Day Money-Back Guarantee
We offer a full refund to all new customers within fourteen (14) days of their initial purchase. This refund policy applies to new subscriptions and does not cover renewals or plan upgrades unless required by law.
2. How to Request a Refund
To request a refund, simply contact us at support@onceonly.tech using the email address associated with your account. We process all requests within 2 business days.
3. Processing via Stripe
Our payment processing is handled by Stripe. Stripe facilitates refunds back to your original payment method according to applicable consumer laws and card network rules. Depending on your financial institution, funds typically appear within 5–10 business days.